Parent FAQs
A list of frequently asked questions for parents, staff, and non-admin.
- Adding your payment method to your Onespot App
- How to Sign Up for Your School's App via Transparent Classroom
- Navigating to Your Child’s Dashboard from the Home Screen
- How to Export Your Payment History (for Taxes & Reimbursements)
- Conference Reports from Transparent Classroom
- How to Sign Up for your School's App
- How Parents Subscribe to Chats
- How to Customize Your Notifications
- Notifications Groups vs. Group Chats
- Activity Feed vs. Group Chat
- How to Download Images in Group Chats (Web)
- How to Save the Phone Number for School Alerts
- Set Your Default Payment Method (ACH Or Credit Card)
- How Parents Can Find and Pay Overdue Invoices
- Managing Your Parent Group Chat
- How to Assign Yourself as a Child’s Payer in Onespot