FAQs (Users - Parents & Non App Admin)
A list of frequently asked questions for parents, staff, and non-admin.
- How to Sign Up for Your School's App via Transparent Classroom
- Adding your payment method to your Onespot App
- Navigating to Your Child’s Dashboard from the Home Screen
- How do I customize my home screen?
- Direct (One-on-One Chats) Chat
- How do I set up a payment method in my app to pay a bill? (Onespot User)
- How to Launch Your App
- How to Sign Up for your School's App
- How to export your payment history for taxes
- How Parents Subscribe to Chats
- Conference Reports from Transparent Classroom
- How to Reset Your Password in Onespot
- How to Customize Your Notifications
- How to Find Your Onespot App Version
- Activity Feed vs. Group Chat
- How to Save the Phone Number for School Alerts
- How to Download Images in Group Chats (Web)
- Notifications Groups vs. Group Chats