Notifications Guide: How to Send & Manage Notifications
Ready to reach your community? Follow these guides to set up your notification groups, then send, schedule, and manage notifications — everything you need is right here.
Before You Send: Setting Up Notification Groups
📄 Notification Groups
Learn how notification groups help you send the right message to the right people, and how members join or get added.
📄 Create a Locked (Admin-Managed) Group
Set up a group only admins can add people to or remove them from — ideal for roles like Board Members or Staff Leads.
📄 Link Groups to Transparent Classroom Classrooms
Fill groups automatically based on classroom access in Transparent Classroom, so they stay up to date all year.
Sending & Scheduling Notifications
📄 Sending a Push Notification
The core walkthrough for sending a notification — from writing your message to choosing recipients, delivery method, and timing.
📄 Add a Link to a Notification
Include a link to a form, help article, or other resource right in your notification.
📄 Add Images and PDFs
Attach up to 10 images or one PDF, and see where attachments show up for recipients.
📄 Send to Specific Groups
Send a notification to one notification group instead of your whole community.
📄 Send by Text Message or Phone Call
Reach families by text message or automated phone call when an update is urgent.
📄 Schedule a Notification
Create a notification now and set it to send automatically at a future date and time.
📄 Send a Repeating Notification
Send the same notification on a schedule, like every week or every month, and edit or delete the series anytime.
📄 Create and Schedule a Banner Message
Not a notification, but a close cousin — show an announcement at the top of the app, right away or on a schedule.
Managing Notification Groups & Staff Access
📄 Editing Notification Groups
Rename, delete, reorder, or add notification groups anytime.
📄 Reset Groups So Members Reselect
Prompt all members to choose their groups again — helpful as families move up to new classrooms.
📄 Give a Teacher Permission to Send Notifications
Grant a teacher the Send notification superpower, and limit which account types and groups they can reach.
Learn more: Visit our Communication category for answers to common questions and additional resources.