Getting Started for Parents & Families
New to your school's app? Follow these steps to set up your account, notifications, and payments — everything you need to get started is right here.
Join Your School's App
📄 How to Sign Up for Your School's App
Download your school's app, select the Parent role, and create your account in just a few taps.
📄 Sign Up via Transparent Classroom
If your school uses Transparent Classroom, log in with your TC account to automatically connect your child's classroom data.
📄 How to Reset Your Password
Locked out? Reset your password in a few steps and get back into the app.
Stay in the Loop
📄 How to Customize Your Notifications
Choose how you want to hear from your school: push alerts, email, text, or phone call.
📄 How Parents Subscribe to Chats
Subscribe to your classroom or community group chats so you're notified whenever a new message is posted.
📄 Save the School Phone Number
Add the school alert number to your contacts so urgent calls never show up as "Spam" or "Unknown Caller."
📄 How to Customize Your Home Screen
Arrange your home screen so the things you check most are front and center.
Set Up Billing & Payments
📄 Adding Your Payment Method
Link a bank account (recommended for lower fees) or a card so you can pay tuition and fees right in the app.
📄 Set Your Default Payment Method
Pick which saved payment method future payments should use automatically.
📄 Assign Yourself as Your Child's Payer
Connect your payment profile to your child's billing account so their invoices are sent to you.
Follow Your Child's Learning (Transparent Classroom schools)
📄 Navigating to Your Child's Dashboard
Tap your child's photo in the top corner of the home screen to jump straight to their classroom dashboard.
Learn more: Visit our Parent FAQs for answers to common questions and additional resources to help you get the most out of your school's app.