How to Invoice Twins

When billing families with twins (or siblings), admins have two options in Onespot:

Option 1: Create two separate invoices โ€” applying the sibling discount to only one child.

Option 2: Create a custom invoice โ€” combining charges into a single bill for both children.


๐Ÿ‘ฃ Step-by-Step: Creating Two Invoices with Sibling Discount

  1. Tap the โšก Lightning Bolt icon in the top-right corner of your app.
  2. Select "Bill Someone."
  3. Under Child Accounts, search for the childโ€™s name and click Continue.
  4. Click Add Item and select the product.
  5. Select Send Invoice.
  6. Add Discount (e.g., Sibling Discount) if needed. If the discount is not available, create a new one and add it.
  7. Click Bill.
  8. A banner notification will appear confirming the invoice was sent.
  9. For the second childโ€™s invoice, repeat steps 1โ€“7.

Note: If the sibling discount is only for one child, do not apply the discount to the second invoice.


๐Ÿ’ตUnder "Outstanding Payments", you can see the two pending invoices for the twins.




๐Ÿ‘ฃ Step-by-Step: Creating a Custom Invoice

  1. Tap the โšก Lightning Bolt icon in the top-right corner of your app.
  2. Select "Bill Someone."
  3. Under App Member, search for the parentโ€™s name and click Continue.
  4. Click Add Item โ†’ select Add custom item.
    • Enter amount: e.g., $400
    • Description: Enrollment Deposit for Ariana and Zachary
  5. Select Send Invoice.
  6. Add Discount (e.g., Sibling Discount) if needed. If the discount is not available, create a new one and add it.
  7. Click Bill.
  8. A banner notification will appear confirming the invoice was sent.


๐Ÿ’ตUnder "Outstanding Payments", you can see the pending invoice for the twins.

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