How to Manage All Family Chats from One Screen

This guide shows school admins how to create a Family Chat Screen that organizes all parent–teacher conversations in one place. It explains how to set up private family chat rooms, add them to a single screen for easier management, and ensure parents only see their own chats. This setup helps schools keep communication structured and easy to manage.


✅ Benefits of Creating a Family Chat Screen

🗂️ Organized communication – All family chats are grouped in one screen, making them easier to find and manage.

🔒 Privacy for families – Each family only sees their own chat, while admins and teachers can access all.

⏱️ Time-saving for admins – Instead of juggling multiple screens, everything is managed from one place.

👨‍👩‍👧 Better parent engagement – Parents have a dedicated space for communication with teachers.

Another way to see every chat – Admins with the All Members permission can also find every family chat under Messages → All Group Chats. See How Admins Can See All Group Chats and Activity Feeds.


👣 Step-by-Step Guide

  1. Create a Family Chat
    • Click the ⚡ Lightning Bolt
    • Choose New Screen → Group Chat.
    • Set your preferred icon.
    • Click Manage Members to add members (parents + teacher + admin if needed).
    • Under Access, make sure Only users in this chat have access is selected (it is by default).
    • Click Create.

🔁 Repeat these steps for each family you want to set up.


  1. Create a Classroom “Family Chats” Screen
    • Click the ⚡ Lightning Bolt.
    • Click Start from Scratch.
    • Name it after the classroom (e.g., “Garden Room Family Chats”).
    • Set your preferred icon and background color.
    • Set Access to: Staff members only.
    • Click Add Content.

    • Link each family chat you created (e.g., Reynolds, Smith, etc.).
      • Click Plus icon → Button → To Screen → Navigate to Screen (Family Chat Screen) → Provide Title → Done.
    • Once you’re done linking all family chat screens, click the Check mark at the top right of your screen.
    • Click Create. You’re done! 🎉

💬You’ll now see all family chats organized in one place, making them easy to access and manage.


🎥 Video Tutorial

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us