Failed Payment Notifications

Parents automatically receive a push notification when an invoice payment fails. This includes both the initial payment attempt and any automatic retry attempts.

How it works

• A payment attempt fails (e.g., card declined)
• The parent immediately receives a push notification
• If the system retries the payment and it fails again, another notification is sent
• The notification directs the parent to update their payment method or retry payment in the app

What parents see

• Notification title: Payment Failed
• Message explaining the reason (e.g., card declined)
• A link to open the invoice and take action

Why this matters

• Parents can resolve issues right away
• Fewer manual reminders needed from admins
• Helps improve successful payment collection