What Happens After You Invoice a Parent or App Member?

Once an invoice is sent through the parent dashboard, they will automatically receive a notification and can easily complete their payment within the app.

Here’s exactly what happens:

✅ 1. The Parent Gets an In-App Notification

As soon as the invoice is sent, the parent will receive a notification inside the Onespot app that says:

This appears at the top of their dashboard the next time they open the app.

✅ 2. The Invoice Appears in Their App

Parents can go to the Billing & Payments section of their app to view their invoice.

• It will appear under the "Invoices Due" tab
• They’ll see the amount due, date created, due date, and a Pay Now button

✅ 3. They Can Pay Using Any Saved Payment Method

When the parent taps "Pay Now", a pop-up will appear asking them to:

• Confirm the payment amount
• Click "Confirm Payment"
• The payment will be processed using the default payment method saved on their account (e.g., card or bank account).
• Once paid, it will move to the "Payment History" section for their records

✅ What Happens on the Admin Side

When you invoice a parent or App Member:

• The invoice will appear in your Billing & Invoices tab under Outstanding Payments.

• Once the parent completes the payment, you'll receive a notification confirming "Invoice Paid".
• That invoice will automatically move to the Payment History section and be marked as Paid.
• In Payment History, you can:
  • View all completed payments
  • Export the data as a CSV file for accounting or reporting purposes.

This helps you track all billing activity in one place without needing to manually update anything.

• You can also see all payments from your Settings and Dashboard for easy access and tracking across the platform.

💬 Questions?

If you need help managing payments, feel free to contact us at contact@onespotapps.com.

Our team is happy to assist you! 😊