Guide to Uploading Identity Documents for Stripe Verification
๐ชชIf you're setting up your Stripe account and receive an error when uploading a verification document, this guide will help clarify what Stripe is asking for and how to upload the correct documents.
โ What Stripe is Likely Asking For
When Stripe requests ID verification, it is typically asking for a government-issued photo ID of the person setting up the account.
This step helps Stripe verify that you are who you say you are and meet their regulatory requirements.
๐ Document Guidelines
Hereโs what Stripe typically checks for when reviewing documents. Verifying this information helps Stripe fight fraud and satisfy regulatory requirements:
- Document information must match the Stripe account including company name, address, or individualโs names
- Not a copy of a copy, photos of a photo, or photo pasted into a document
- Include all pages in the document
- Signatures are clearly visible (when required)
- Address or legal entity documents are in JPG, PNG, or PDF format
- Identity documents are in JPG or PNG format
- Identity documents are in color
- Identity documents include both sides
โ Accepted Document Types
- Passport
- Passport card
- Driver license
- State issued ID card
- Resident permit ID / U.S. Green Card
- Border crossing card
- Child ID card
- NYC card
- U.S. visa
What to Do If Youโre Seeing an Error
If you uploaded a document and received an error, try this instead:
-
Go to your Stripe accountโs verification page:
-
Upload a photo of your government-issued ID.
Make sure it follows the formatting and requirements listed above.
- If the issue persists, try a different ID type (e.g., driverโs license or passport) in JPG or PNG format.
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Still seeing an error?
โค Take a screenshot of the error message and send it to contact@onespotapps.com. Our team is happy to assist. โบ๏ธ