Change an App Member’s Account Type
Changing an account type allows you to control what a member can access in your app. This is commonly used when moving a prospective family to an enrolled parent or updating staff access.
Where to Find This
Click ⚡ Administrative Superpowers → All Members
Step-by-Step Guide
- Click the ⚡ Lightning Bolt icon
- Select All Members
- Search for the member by name or email
- Open their profile
- Find the Account Type section
- Select the new account type you’d like to assign
- Changes save automatically
Important Notes
- Make sure the selected account type has the correct permissions set up
- Changing account types may affect what screens and features the member can access
- This is commonly used when moving a family from prospective to enrolled
FAQs
When should I change a member’s account type?
When their role changes—for example, when a prospective family becomes an enrolled parent.
Will this affect what they can see in the app?
Yes. Their access will update based on the permissions tied to the new account type.