How to Remove or Hide a Student from the Billing Dashboard
How do I remove a student from Billing?
You can't remove or delete a student from billing inside Onespot. The billing dashboard is pulled live from Transparent Classroom — Onespot doesn't store student data directly, so if a student still exists in TC, they'll keep appearing in Onespot. Removal has to happen in TC.
To remove a past student from appearing in Onespot, update or delete their record in Transparent Classroom:
- Add a "Last Day" to set the child's leaving date, or
- Archive the child's profile to stop billing while keeping their records.
Once updated in TC, the change syncs to Onespot automatically. TC's guide walks through each option: Editing, Moving, and Deleting Children — Transparent Classroom Help Center
In the meantime, you can hide past or inactive students from your Onespot billing view by filtering to current students only (steps below).
Why do past or inactive students appear?
If a student has left your school but still shows up in the billing dashboard, that's expected — not an error. Because Onespot mirrors your Transparent Classroom roster live, a student stays visible until their record is updated in TC.
To remove them, update their record in TC (see above). To simply hide them from your view, filter to current students only (see below).
How to Hide Past Students (Filter to Current Students Only)
Follow these steps to filter your billing view:
- Go to Administrative Superpowers (⚡)
- Navigate to Onespot Payments
- Select Billing – payments, invoices, subscriptions
- Click Enrollment Status
- Apply the filter to show Current Students Only
What Happens After You Apply the Filter
- The system will remember your selection
- Each time you return to the Billing dashboard, it will default to showing only current students
- Past or inactive students will no longer appear in your view
